PAYMENT METHODS

Credit card

It is possible for the customer to use a credit card and take advantage of the transaction speed and the flexibility offered by this method of payment. All transactions on our site are secure.

Is online payment by card secure?

WatchPCI’s website has a sophisticated mechanism for detecting and preventing fraudulent practices. This innovative solution verifies the authenticity of payments made online while helping to safeguard the integrity and security of the data provided by customers and to protect their identity. Security is provided by Secure Socket Layer (SSL) technology that encrypts communications between your computer and our server so that they are not intercepted. Thus, WatchPCI reserves the right to refuse any order as long as the transaction is considered illegal. The competent authorities will be immediately informed of any activity considered illegal.

3D Secure

3D Secure is a communication protocol to improve the security of payments made over the Internet and to verify the identity of the credit card holder at the bank that issued it. When you make a payment in a virtual store, a process is initiated to verify the validity of the card used. If this is the case, the security systems associated with the 3D Secure protocol verify the identity of the customer by contacting, in real time, the bank that issued the credit card. This validates the identity of the customer and informs the merchant system of the validity of the card used for payment purposes. The goal is to benefit all parties involved by minimizing the likelihood of fraudulent use of credit cards and optimizing the transaction to be made. This protocol is used by Visa under the name of Verified By Visa and Mastercard under the name Secure Code.

How is payment by credit card made?

After selecting the option to pay by credit card and after clicking on the “Order” option, the customer is redirected to the Redunicre payment platform, where the credit card data must be inserted, including the credit card number, the expiry date and the security code. Finally, simply click on the button “I validate my payment” to validate the transaction. If the payment is not accepted, an error message appears in the shopping cart window. In this case, it is recommended to retry the operation. If however the problem persists, we advise the customer to contact his bank or the entity that issued the credit card for more information. Once the payment is finalized, the amount will be debited from the customer’s credit card account. If, for any reason, it becomes necessary to cancel all or part of the order, we will refund the corresponding amount within a maximum of 5 working days. The transaction will appear on the customer’s credit card statement after 2 business days from the date the refund was made. To protect our customers against potential fraud risks, we may request additional information to facilitate the evaluation of the payment. If we do not get an answer within 3 business days, we will cancel the order and refund it. Warning: Payments are always billed in euros, even if prices are displayed in other currencies. Some banking entities may charge exchange rates. The PCI company is totally foreign to this state of affairs and should not be held responsible.

PayPal

PayPal payment is a secure way used worldwide. For more information about this payment method, please visit www.paypal.com. Keep your information for your future PayPal transactions By choosing this option, you will no longer need to go through PayPal on your next orders. With this option, the amount of your order will be automatically deducted from your PayPal account. You can access your PayPal account at any time on www.paypal.com and cancel this service. Simply enter My Account> My Balance> My pre-approved payments. Here you will find a list of pre-approved payments and you will just have to cancel the WatchPCI payment option. IMPORTANT: WatchPCI does not keep any login information from your PayPal account.

Bancontact

Since 1989, Bancontact ensures a good circulation of payments. As a leader in electronic payment on the Belgian market, our activities focus on two services:

infrastructure

Bancontact determines how money from a payer’s account is moved to a payee’s account. For a cardholder, this is practically via the bank that issued its card (the issuer), for a merchant, via the provider of its payment terminal or its online payment solution and the acquirer. This takes place in 3 steps:

  • Verification , when the customer enters his pin code, it is verified that the balance on the account of the cardholder is sufficient.
  • The exchange of financial information between the issuer and the acquirer and the calculation of the balance to be paid.
  • And the payment of the actual payment.

The rules

Bancontact also determines the rules that govern the correct payment transactions. In concrete terms, this means that we make sure that, at every step, the payment is safe, quick and transparent. Our rules are divided into 3 sections:

1. Licenses

These are the general conditions that issuers and acquirers must satisfy in order to use Bancontact. All of this is described in a closing contract.

2. General rules

These describe the commercial agreements (risk management, fraud, etc.) and technical (quality, security, etc.) that our partners must follow.

3. Technical specifications

These describe in detail the procedures to be followed by partners providing card, terminal and processing and settlement services.

sofort

Simple. Sure. Instantaneous. SOFORT Banking is one of the most secure payment methods on the Internet. The most important factor in SOFORT Banking’s high security is the online banking system itself. This TÜV certified payment system guarantees maximum security for the buyer, thanks to the PIN and TAN codes used. The transactions take place in real time. A payment confirmation is immediately created, which means that WatchPCI can ship the items to the customer immediately after ordering. You can find more information about SOFORT Banking here .

Bank Transfer

In the case where the customer prefers to make the payment after having registered his order, the option of bank transfer is available so that he can pay the order later. The shipment of the package will be possible once the transfer made and after we have obtained confirmation from our bank that the payment is available on our account. Our bank details are as follows: Bank: Belfius Account Holder: WatchPCI IBAN: BE70 0635 4008 5325 BIC / SWIFT: GKCCBEBB Country: Belgium It is highly recommended to indicate the reference order number on the bank transfer and send proof of payment to our Customer Service so that payment identification and order processing are faster. Any bank charges claimed by the customer’s bank are at his expense. The products are put on hold for 2 days. If the payment has not been received by WatchPCI during this period of time, the order will be automatically canceled.

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