Watch repairs under warranty
We send warranty repairs to the service center of the same brand. When we receive the watch, we make sure the information is sent to you. More information on warranty service is available.
Watch repairs out of warranty
The watchmakers in our repair shop are happy to help you. Small repairs such as the replacement of a damaged crystal to the complete repair of watches.
Our watchmakers are certified and repair all watch brands.
If you drop your watch for a repair, our shop assistant will discuss your requests with you. Your data will be entered into our repair system and a registration number will be given to you. You will be automatically informed by e-mail or SMS about the repair status and if your watch is ready to be picked up.
What is the cost of the repair?
When the seller can not directly determine the cost of the repair, your watch will be taken for an inspection and a quote. This inspection will cost € 15, which is deducted from the final cost of repairs. Repairs will cost less than 50 € are (unless otherwise agreed) done directly – without prior notice.
You will be automatically informed by e-mail or SMS of the status of your repair and if your watch is ready to be removed.
How long does a repair take?
As a rule, repairs are done within 2 to 4 weeks (work). In some cases, components must be ordered from the manufacturer. It can take several weeks.
You will be automatically informed (via e-mail or SMS) of the status of your repair.